Pioneers Institute for Leadership (PIL)

1.Data Controller

Registration Number: Z7674926

Pioneers Institute (PIL) (“we”, “our”, “us”) processes personal data in accordance with our obligations under the General Data Protection Regulations (‘GDPR’) and is a registered Data Controller with the Information Commissioner’s Office (‘ICO’), which is the supervisory authority responsible for the oversight and enforcement of Data Protection Legislation within the United Kingdom.

2.Overview

We are committed to protecting the privacy of all individuals. For purposes of this Privacy Notice, personal data means any information about an identifiable individual. Personal data excludes anonymous or de-identified data that is not associated with a particular individual.

This privacy notice is a statement that describes how and why we processes personal data in relation to any individual (“you”, “your”) visiting any of Websites owned or operated by us that link to this page. It does not cover third party websites that you may access from links on our website(s), so when opening pages that take you away from our sites, you should exercise caution.

This notice also explains how you might control the use of your personal data in accordance with your rights under the GDPR. You may be given further information about the uses of personal data when accessing specific services and facilities.

3.Where do we get your personal data from and what data is collected?

You may provide us with some of your information directly when you use any of our online forms, for example to make an enquiry, submit request to register of an open day, or to subscribe to receive email marketing communications such as online newsletters. Examples of personal data we may process include:

CategoryExample
Biographical informationName, title, birth date, age and gender, interests
AdministrativeContact details, event applications etc
HistoricalYour employment or academic history

Some form you may use could ask you to submit credit/debit card details. In this case you be aware that the PIL is fully PCI-DSS compliant.

Where you submit this information, a relevant Privacy Notice associated with the processing will be made available to you.

We will only collect personal information, e.g. name and address where you knowingly supply the information through using online forms or by sending us an e-mail.

If you visit protected pages, where to gain access a user ID and password is required, then we also automatically collect the user ID used to access each page.

You may also provide data to us through your use of our website. As with most web servers, our web servers automatically collect the following information:

  • Requested URL (Uniform Resource Locator)
  • IP (Internet Protocol) address (this may or may not identify a specific computer)
  • Domain name from which you access the internet
  • Referring URL
  • Software (browser/operating system) used to access the page

4.Activities we process your personal data

Data is required for the following activities, which have been identified as necessary “necessary for the purposes of the legitimate interests pursued by the controller or by a third party” as the information you provide is used by us as follows:  

  • We will use the information collected to monitor traffic, helping us to measure the effectiveness of our Web Site and to plan for new developments.  Information collected 

will also be used for re-marketing or creating similar audiences to advertise online This data is processed anonymously.

  • We will only use the personal information, which you supply, for those purposes described at the point of collection or for those purposes, which are legally permitted. We may use this information to contact you, at a later date, with details of news and events relevant to your original request providing we have your consent. If you choose not to give consent, we will only use your personal information to respond to your enquiry.
  • We will also analyse how you interact with this website, such as the pages you visit and what elements you interact with, this will then be used to provide you with personalised content to enhance your user experience and help us to improve the website.  Non-personal information such as you IP address will used to determine your general location to provide personalised information.
  • We will only disclose your personal information to third parties (i.e. people or organisations outside PIL) in ways which are permitted by this Statement or when required by law, e.g. to comply with a Court Order.

Our websites use ’cookies’, which are text files placed on your computer when you visit a site which help us understand how you use our websites. Some of our cookies remain on your computer after you leave the website, others are deleted automatically when you close your browser, and others expire after a given period. The following table provides a list of the cookies used on our website along with information about how long they will remain active for, and or how you can disable them manually. Please note PIL does not control dissemination of 3rd party cookies you should check the relevant third-party website for more information about these.

Cookie List

A cookie is a small piece of data (text file) that a website – when visited by a user – asks your browser to store on your device to remember information about you, such as your language preference or login information. Those cookies are set by us and called first-party cookies. We also use third-party cookies – which are cookies from a domain different than the domain of the website you are visiting – for our advertising and marketing efforts. More specifically, we use cookies and other tracking technologies for the following purposes:

Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.

Performance Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site and will not be able to monitor its performance.

Functional Cookies

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these services may not function properly.

Targeting Cookies

These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.

Social Media Cookies

These cookies are set by a range of social media services that we have added to the site to enable you to share our content with your friends and networks. They can track your browser across other sites and building up a profile of your interests. This may impact the content and messages you see on other websites you visit. If you do not allow these cookies, you may not be able to use or see these sharing tools.

 
Communications

We will contact you in relation to events and products that we believe are relevant to you based upon their similar nature to your engagement with us including events, benefits and opportunities offered by us, or in relation to operational information (e.g. building closures etc).

If, at any stage, you are concerned about the content (e.g. unwanted marketing), frequency (too many) or method (change preference) of these communications, you can unsubscribe or update your preferences using the link which will be provided at the bottom of the relevant correspondence.

Should you unsubscribe from our marketing messages you will miss regular communications about our services and updates.

5.How personal data is stored securely by PIL

We have implemented appropriate physical, technical, and organisational security measures designed to secure your personal data against accidental loss and unauthorised access, use, alteration, or disclosure. In addition, we limit access to personal data to those employees, agents, contractors, and other third parties that have a legitimate business need for such access.

All our employees, contractors and volunteers with access to personal data receive mandatory data protection training and have a contractual responsibility to maintain confidentiality and access to your data is restricted to those members of staff who have a requirement to access it. Your data may be transferred and processed between relevant departments to provide you with access to services, to provide you with support or to fulfil the processing activities listed above.

Where processing takes place with an external third party, processing takes place under an appropriate agreement outlining their responsibilities to ensure that processing is compliant with the Data Protection legislation and verified to be secure.

6.Your Rights under GDPR

Under the GDPR, you have a few rights in relation to the processing of your personal information, each of which may apply to differing degrees’ dependent upon the nature of the processing and the legal basis for it. You have the right to:

  • Be informed as to how we use your data (via this privacy notice)
  • Request access (a copy) of the personal information that we hold about you.
  • Correct inaccurate or incomplete data
  • Request that we stop sending you direct marketing communications.  

In certain circumstances, you may have the right to:

  • Ask to have your data ‘erased.
  • Request is to restrict the processing of your personal data.  
  • Request that data you provided electronically to us be returned in as a data file
  • Object to certain processing of your personal data by us  

In some cases, there may be specific exemptions as to why we aren’t able to comply with some of the above. Where this is the case, we will explain the reasons why.  

For more information about any of the above please see the GDPR pages of our website.

To exercise any of the above rights, please contact the Data Protection Officer (details below).

7.Data Protection Officer

Please do not hesitate to email us at dp.officer@PioneersInstitute.UK If your request is urgent, please call (+44) 20 3839 9912

8.Lodging a Complaint with the Data Protection Officer

If you are dissatisfied with our processing of your data, or a response to a complaint you have made to us about it, you have the right to complain to dp.officer@PioneersInstitute.UK

9.Changes to this privacy notice

We keep this privacy notice under regular review and will communicate any significant updates to you. This privacy notice was last updated in November 2024 and will be reviewed annually.